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Silver Tech Guru Logo
Tech Made Simple, Just for You

Silver Tech Guru

Welcome! We're thrilled to have you here. Whether you're exploring our  services or seeking assistance with your tech, every moment counts. Let  us assist you in resolving any tech issues you may be encountering and  enhance your experience with technology.

How can we be of Service?

Welcome to SilverTech.Guru IT Services

With the increasing complexity of technology, individuals who aren't familiar with technical jargon often struggle to pinpoint the specific services needed to resolve their problems.

Are you facing this dilemma? Let SilverTech.Guru lend a helping hand. Reach out to us, and we'll provide guidance of what IT service can potentially identify and resolve your issues. Our team will recommend solutions to resolve your technology issues, helping  you to focus on what technology can deliver, rather than grappling with how to fix the technology.  

Whether you're troubleshooting a networking issue at your home or business, deciphering why your new TV won't sync with your streaming service, or simply seeking peace of mind regarding the myriad security threats in today's digital landscape, SilverTech.Guru is here to alleviate your concerns.  

Just imagine the relief of entrusting these technological challenges to the experts, sparing you the frustration, anxiety, and 'tech stress' inherent in trying to resolve problems you may not be professionally trained to handle. This is precisely the outcome we strive for at SilverTech.Guru: to alleviate your anxiety and frustration while getting your tech up and running again.

Contact Us

SilverTech.Guru offers three avenues to assist you in determining the type of support you require

Reach out to us directly by giving us a call or sending us a message detailing your tech troubles. Our dedicated team will strive to offer a solution to alleviate your tech stress. In the rare event that your issue surpasses our expertise, we'll gladly connect you with another reputable organization from our professional network that will have the expertise to help you resolve your issues. We make contacting us simple by providing various communication channels, including phone, email, text, chats and online forms.   

If you encounter any difficulties, don't hesitate to pick up the phone; our dedicated team is ready to assist you. Your feedback is valuable to us, and we're committed to providing prompt and helpful support to address your needs.

 

To contact us, you can use any of the following:  

  • Calling directly or texting us at 228-335-7400
  • Emailing us at contact@silvertech.guru
  • Using our chat-bot on our website
  • Filling out our contact form on our website.

Contact Us

For those with a understanding of technology

 For those with a understanding of technology and an idea of which service could resolve your issue, simply book an initial consultation for the service you believe will address your needs, and let's get your tech back on track. If you're concerned about choosing the wrong service and facing another initial consultation fee, rest assured that SilverTech.Guru only charges this fee once and will not charge this fee again.

For those customers with basic understanding of Technology

 What about those who only have a basic understanding of technology and simply want their devices to work? While the easiest route to issue resolution is to give us a call at SilverTech.Guru, we understand that our customers are savvy and may prefer to prepare for a discussion with us or another tech company by researching what services we offer and how the service might help them resolve their problems. We believe our customers value clear communication, ensuring we speak the same language when describing their tech problems. Better communication leads to quicker resolutions, ultimately reducing your tech stress.

What does SilverTech.Guru offer for those who might not fully understand the technology or simply have no interest in learning it? Let's face it, technology isn't everyone's cup of tea. At SilverTech.Guru, we take a practical approach for customers without a background in technology by documenting real-world examples of tech problems encountered by our past clients, along with the corresponding services that identified and resolved their issues. These examples highlight specific technology problems and potentially provide insight into what is ailing your system and which corresponding SilverTech.Guru service might help you fix your problems. 

Search for Your Tech Solution as an Individual or Business

Individual or Household

Individual or Household

Individual or Household

The goal of this section is to outline the problems our customers have encountered in the past along  with the solutions applied, empowering you to relate to their  experiences more effectively. This connection sets the stage for a  comprehensive discussion about your own tech issues. Following this, we  can schedule an initial appointment to validate your tech issue and  devise an action plan to get you up and running again. When technology  works for you, instead of worrying about how to fix it, it reduces  frustration, anxiety, and overall 'Tech Stress,' allowing you to focus  on the more productive tasks of your daily life.

Individual | Household Examples

Business

Individual or Household

Individual or Household

Technology issues for businesses tend to be more complex than those for individuals and households. These issues often fall into three basic categories: 


  • Application/hardware failure
  • Application process issues or process modification
  • Risk management introduction and mitigation


While these categories may have meaning for those versed in technology jargon, not all customers may understand or want to understand them. To address this, I have created examples of issues that might be contained in each grouping. By providing examples of what previous business customers have encountered and the services applied to resolve them, we can establish a connection that allows for a comprehensive discussion of your tech issues.


Following this, we can schedule an initial appointment to validate the tech issue and devise an action plan to get your business up and running again. When technology works for you, instead of worrying about how to fix it, it reduces frustration, anxiety, and overall 'Tech Stress,' allowing you to focus on the more productive tasks of your business.

Business Examples

Pricing

You Matter

You Matter

At SilverTech.Guru, we pride ourselves on our transparent and competitive pricing, providing exceptional value for both individuals and businesses. Our diverse range of services and support packages cater to various needs and budgets, offering flexibility and choice. We believe in fair pricing with no hidden fees, aiming to deliver high-quality services at affordable rates. Whether you're a solo entrepreneur or a business, we're dedicated to helping you achieve your goals without breaking the bank.


In line with our commitment to transparent pricing, SilverTech.Guru adheres to the following principles:


  1. Customer Satisfaction Before Billing: We only invoice our customers once the job is completed to their satisfaction. In rare instances where alternative arrangements are agreed upon prior to job commencement, we may invoice partially before completion.
  2. Price Guarantee: Any proposal generated after an initial consultation will not increase in price once agreed upon by both parties. If significant issues arise during the job, we will re-negotiate the proposal to include the additional work discovered after further investigation.
  3. One-Time Initial Consultation Fee: We only charge the initial consultation fee once during the current engagement.


For your convenience, we've provided a clear breakdown of our prices alongside features, making it easy for you to schedule an appointment. Simply utilize the service filtering capability at the top of our Prices and Scheduling page to quickly identify the service you wish to schedule.

Prices and Appointments

You Matter

You Matter

You Matter

Our Company Vision and Values drive everything we do: Integrity guides our actions, ensuring honesty and ethics. Customer satisfaction is paramount, with innovation fueling continuous improvement. Collaboration is key, and we're dedicated to making a positive impact in our communities. These values shape our identity and inspire us to strive for excellence in all endeavors.

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